The days when a website and mobile app were all it took to provide an outstanding customer experience are over. CIOs who were slow to face this fact have been forced to accept it by the global pandemic. Customers now expect to engage with organizations on their own terms, using […]
Modern
With the COVID-19 crisis showing no signs of abating in the United States, central banks around the world have deployed financial airbags in the form of quantitative easing, and they plan to do a lot more. Modern Monetary Theory has taken center stage, and we are witnessing it in action. […]
August 17, 2020 – This is the golden age of telehealth, with demand anticipated to rise 64.3% in 2020, according to a recent Frost & Sullivan report. It’s also been a magnet for online fraud and identity theft. Many of these vulnerabilities exploit some of the inherent weaknesses in the healthcare […]
Share Tweet Share Share Share Print Email There’s a growing awareness among businesses that when it comes to disbursements, we’re moving into an era where consumer choice is king. In much the same way that customers have a slew of options these days when it comes to paying a bill, they […]
Burglar, 17, whose gang ransacked Cardiff City star Sol Bamba’s home and stole jewellery, designer handbags and £62,000 Range Rover walks free because he was a victim of ‘modern slavery’ during the raid The then 17-year-old, who cannot be named, stole jewellery and fancy handbags He and three friends also […]
Micro-moments are the critical touchpoints within today’s consumer journey. (Photo: Shutterstock) Digital consumerism is a train that can’t be stopped, and in fact, the global pandemic has accelerated it. Many businesses spent months working remotely. Company leaders have learned that this is a tenable option for the long term. Buyers […]
Share Tweet Share Share Share Print Email Banks missed out on the first big wave of digital payments, but they don’t have to miss out on the next, Ingo Money CEO Drew Edwards told Karen Webster in a recent conversation. “The entire [digital payments] industry ends up being created outside […]